Compuprint Dot Matrix Printers

High speed impact printing for labels, forms and more

Call a Dot Matrix Printer Expert:
1-866-430-6202
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Diagnosing and Fixing Common Dot Matrix Printer Problems

In this article you’ll find common dot matrix printer problems and fixes. You’ll also learn about some of the replacement options available for older dot matrix printers.

Troubleshooting the 6 most common dot matrix printer problems

Common Problem

Possible Cause/Fixes
Paper jam
  • Small pieces of paper stuck in the rollers
  • Paper stuck beneath the tractor feed
White lines in printed text or graphics
  • Faulty pin in the print head
  • Dirty print head
  • Loose or damaged print head data ribbon
Carriage movement but no printing
  • Dry ink ribbon
  • Missing ink ribbon
Flashing fault lights
  • Low ink
  • Paper jam
  • Faulty circuits
Print head does not move
  • Faulty connection between the computer and the printer
  • No main power
  • Blown motor
Printing gibberish
  • Check printer’s dip switch
  • Update print driver
  • Check for loose or faulty printer cable

Wondering If It’s Time to Replace Your Older Dot Matrix Printers?

Dot Matrix Printer Replacement Options

If you decide that replacing your printer is the smartest way to go, you have three options. You’re able to get remanufactured, refurbished or new dot matrix printers.

Remanufactured Dot Matrix Printers

If you’re going to get a used printer, buying a printer the manufacturer has repaired and brought up to their standards can be a smart option. Call our printer technology experts at 1-866-430-6202 to find out if a remanufactured printer might be the right option for you.

Refurbished Dot Matrix Printers

Professionally audited, cleaned and tested, these used dot matrix printers can be as good as a factory remanufactured printer. We almost always have great refurbished dot matrix printers available for almost any situation. Call us at 1-866-430-6202 for more details.